Ontario Retirement Communities Association

	Complaints Response Form
	Residential Tenancies Act
	Sample Care Home Information Package
	List of ORCA's Mandatory Standards for all Member Retirement Residences
	Unresolved Complaints
	CRIS Frequently Asked Questions

Complaints Response and Information Form

If you have a question or concern about any retirement home in Ontario, or simply want information, please answer the following questions.

We will respond to your inquiry before the end of the next business day.

First Name:
Last Name:
Street Address:
Apt. Number:
City:
Province (State):
Country:
Postal Code (Zip Code):
Telephone Number:
Email Address:
How did you learn about ORCA?
Specify:
I would like information about choosing a retirement residence.
I would like to express a concern about a retirement residence.

Retirement Home:
Street Address:
City:
Province (State):
Postal Code (Zip Code):
List your question or a brief description of the complaint you would like us to help you resolve.